Privacy policy.

Last Updated: July 24, 2025

1. Scope

This Privacy Policy applies to Exceptional by Design ("Exceptional by Design," "we," "our," or "us") and covers all personal information collected through our services, including:

  • M.I.A. (our peer-to-peer asset exchange platform)

  • Arete (our private member community and in-person experiences)

  • Our website, mobile applications, social platforms, and related events

2. Information We Collect

We may collect personal information in the following categories:

A. Information You Provide

  • Account registration details (name, email, phone, password, etc.)

  • Profile and asset submissions (photos, bios, portfolio links)

  • Communications and support requests

  • Event RSVPs and participation

  • Payment and billing information (via secure third-party processors)

B. Information We Collect Automatically

  • Device and usage data (IP address, browser type, access times)

  • Cookies and similar tracking technologies

  • Location data (if enabled)

  • Interaction logs with M.I.A. or Arete features

C. Information From Third Parties

  • Identity or KYC verification services

  • Public social profiles (when you link accounts)

  • Referrals from existing members

3. How We Use Your Information

We use your personal information to:

  • Deliver, maintain, and improve our Services

  • Verify user identity and enforce platform standards

  • Facilitate community engagement and secure transactions

  • Process payments and administer accounts

  • Communicate updates, opportunities, and support

  • Conduct research, reporting, and platform optimization

We do not sell your personal information.

4. Sharing Your Information

We may share your information with:

  • Service providers (e.g., hosting, authentication, payments)

  • Other users, if you post publicly on the platform or participate in events

  • Business partners, when co-hosting curated experiences or offerings

  • Legal authorities, when required to comply with law or enforce rights

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your data

  • Object to or limit certain processing

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at hannahgluxury@gmail.com

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We implement industry-standard measures to protect your data. No system is completely secure, but we take precautions to safeguard your information from unauthorized access or misuse.

8. Children

Our Services are not intended for children under 18. We do not knowingly collect personal information from individuals under 18.

9. International Users

If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. and other countries where we or our partners operate.

10. Updates

We may revise this Privacy Policy periodically. When we do, we will update the "Last Updated" date. Continued use of our Services after updates constitutes acceptance.

11. Contact Us

If you have questions or wish to exercise your privacy rights, please contact:
hannahgluxury@gmail.com